At PERVALONIX, we are committed to ensuring your satisfaction with every purchase. If you're not entirely satisfied with your purchase, we're here to help. Below is our comprehensive returns policy.
Products purchased from PERVALONIX can be returned within 30 days of receipt. To be eligible for a return, the item must be unused and in the same condition that you received it, along with its original packaging.
Certain types of items cannot be returned, including:
To return an item, please contact our customer service at [email protected] with your order number and details about the product you would like to return. We will respond quickly with instructions on how to proceed with the return.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.
If you need to exchange an item for a different size or color, please email us at [email protected] for assistance. We will guide you through the simple exchange process.
Customers are responsible for paying their own shipping costs for returning items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions regarding our returns policy, please contact us at [email protected] or call us at +1 (555) 123-4567. We're here to help!